Support within the Faculty

Disability Liaison Officer

The Faculty Disability Liaison Officer (DLO) offers a local contact for our students who may have questions and/or concerns about access to the Faculty, including taught sessions, assessment, library resources or any other area of our work. How can we help you?

We are happy to hear from undergraduate (including Year Abroad) or Postgraduate students regarding any issues regarding your physical or mental health, whether or not you have a Student Support Document (SSD), via disability@mmll.cam.ac.uk.

The role of our DLO is principally as a first point of contact who can either advise you directly or help you find to all of the sources of support that are available.  

How to contact us

If you have queries or suggestions, you can email us at disability@mmll.cam.ac.uk in the first instance and we’ll get back to you as soon as we possibly can.  All enquiries will be as confidential as you wish them to be. The address is monitored by both the DLO and the Secretary to the EDI Committee.

Recording policy

The Faculty endeavours to make lecture recordings available to all students with SSDs, and is working with academic staff to ensure recordings are in place to be made available.

See also: Recording policy for students without SSDs

Support within the University

The Accessibility and Disability Resource Centre (ADRC) 

https://www.disability.admin.cam.ac.uk/ 

The ADRC provides a confidential and accessible advice, information and guidance service for disabled students and University and College staff working with them. The ADRC’s aim is to increase access and attainment for disabled students through academic-related disability support and the application of the principles of inclusive design whilst also meeting the institution's duties to disabled students within the context of disability equality legislation.  

The ADRC’s core remit is: to identify barriers to equitable learning opportunities for disabled students and make recommendations to remove the disadvantage faced by disabled students, as well as to promote and develop understanding of the principles of inclusive teaching and learning practice, and to work in collaboration with academic, support and professional services colleagues to put these principles into practice.

The University Counselling Service 

https://www.counselling.cam.ac.uk/ 

Many personal decisions are made and problems solved through discussions with friends or family, a College Tutor or Director of Studies, a Nurse, Chaplain, or a GP. However, at times it is right to seek help away from one’s familiar daily environment. Seeking counselling is about making a positive choice to get help by talking confidentially with a professionally trained listener who has no other role in your life. 

Counselling is a process that seeks to help you focus on and understand more clearly the issues that concern or trouble you. The counsellor's role is to offer support and understanding, and to listen and respond in a non-judgmental way. They will respect your values, choices and lifestyle. Counselling can help you explore your feelings and discover what lies behind whatever seems troubling or confusing. Counselling can also help with making decisions, choices or changes that are right for you. 

The Service is staffed by a team of trained and accredited counsellors and therapists. They are all experienced in helping people from many different backgrounds and cultures, and with a wide range of personal and work issues. We have BAME counsellors and Sexual Harassment and Violence Advisers. 

Some of the counsellors who work in the Service are Associates, in the late stages of their counselling training. Their work is carefully supervised within the Service.  

• Don't wait until a problem has grown very serious – the team would much rather you came when something is relatively minor, so that it can be resolved more quickly. 

Other sources of support within the University

• The College Porters' Lodge - you should have received the contact details when you started 
• Your College Welfare Team - this may include a counsellor if your College has one 
• College Nurse who may also be part of the College Welfare Team 
• College Tutorial Office - if you have a query about exam arrangements for example 
• Your College Tutor 
• Students' Unions' Advice Service 
• Student Wellbeing 
• Support for disabled students 
• Cambridge Student Union: Disabled Students’ Campaign 

See also 

• Wellbeing ebook collection 
• Qwell – anonymous wellbeing support 
• Togetherall – online mental health community 
• Cambridge Nightline – confidential night-time support service

Accessing the Raised Faculty Building

Plan your visit using AccessAble.

Paper maps are available throughout the building, and you can also access these as PDFs: RFB Floor 1 map RFB Floor 2 map RFB Floor 3 map